valorcrest Terms of Service

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Welcome to valorcrest. These Terms of Service ("Terms") set out the rules that apply when you visit or use the valorcrest website, mobile platform, product offerings, and customer support services. By browsing our platform or completing a purchase, you confirm that you accept and will follow these Terms.

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1. Acceptance of Terms

When you access or use any service offered by valorcrest, you confirm that you have reviewed these Terms, understand them, and consent to be legally bound by them together with every applicable federal, state, and local law and regulation. Should you disagree with any portion of these Terms, you may not access or use our website or services.

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2. Use of Website & Account Responsibilities

• Eligibility: To place an order on this website, you must be at least 18 years of age or have reached the legal age of majority where you reside.
• Prohibited Conduct: You agree to use our platform only for lawful, personal, and non-commercial purposes. The following activities are not permitted:
  • Committing fraud or submitting orders that are false or unauthorized;
  • Deploying automated bots, scrapers, or similar tools to harvest product information or pricing without our consent;
  • Seeking to breach site security, data infrastructure, or the accounts of other users;
  • Reselling valorcrest products for commercial gain without our prior written approval.
• Account Security: You bear responsibility for safeguarding your account login credentials and for every action taken through your account.

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3. Product Information, Pricing & Availability

• Accuracy: We work diligently to present accurate product images, specifications, nutritional facts, allergen warnings, and prices. Even so, typographical mistakes or inventory discrepancies can occasionally arise.
• Price & Order Corrections: Where a clear pricing or typographical error is identified, valorcrest may correct that error and amend or cancel any impacted orders before they are dispatched, returning any amount already charged in full.
• Perishable Goods: Fresh or perishable items may naturally differ slightly in weight, appearance, or ripeness. Allergen details are supplied for reference only; customers with severe allergies should carefully examine the product packaging labels themselves.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website depends on product availability and order verification. We may place limits on order quantities or decline orders that we suspect involve fraud or a breach of these Terms.
• Payment Processing: All payments are protected with SSL/TLS encryption and handled by payment gateways that comply with PCI-DSS standards. Payment in full is required before an order is dispatched.
• Order Modifications & Cancellations: To cancel or change an order, you must contact [email protected] within 1 hour of placing it. After an order has moved into dispatch processing, cancellation or modification is no longer possible.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which form part of these Terms by reference:

• Shipping & Delivery: Our Shipping Policy sets out all shipping fees, delivery estimates, and processing times.
• Returns & Refunds: Our Return & Refund Policy governs returns, return eligibility, damage claims, and refund processing timelines.

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6. Intellectual Property

Every original element on valorcrest's platform — including text, graphic designs, logos, software, product branding, and trade names — belongs exclusively to valorcrest and is safeguarded under international copyright, trademark, and intellectual property laws. Copying or distributing any of this material without authorization is strictly forbidden.

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7. Limitation of Liability

To the fullest extent that applicable law allows, valorcrest will not be responsible for any indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. For any claim connected to a transaction, our total aggregate liability will not exceed the amount you actually paid for the specific products or services at issue.

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8. Governing Law & Dispute Resolution

These Terms are governed by and interpreted under the laws of the State of Delaware, United States, disregarding any conflict of law principles. Before pursuing any formal action, you agree to first bring any dispute or claim relating to these Terms or your purchase to valorcrest's support team so that we may attempt an informal resolution.

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9. Changes to These Terms

valorcrest may revise or update these Terms at any time. When changes are material, we will announce them by publishing the revised terms on our website. Your continued use of our website or services after any update takes effect signifies that you accept the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: valorcrest
• Customer Support Email: [email protected]
• Customer Support Phone: 14142757966
• Physical Business Address: 1948 N 38TH ST, MILWAUKEE, WI 53208, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST